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SEPA Direct Debit:
Stable and secure payments

Periodic payments Simple and frictionless

Control your payments. Get paid from a customer’s account directly and set up an installment schedule, ideal for subscriptions or payment plans

Advantages of SEPA Direct Debit

Build loyalty and strengthen your business

SEPA Debit gives you a solid foundation to maintain long-lasting and secure relationships with your customers

Security for your growth

Your business operates with the confidence of a completely reliable system throughout the SEPA area

Simplify to stay ahead

Automatic, one-click setup to digitally authorize the transaction, allowing you to focus on growth

Automatic bad debt management

Automate retries and notifications, recovering your revenue and decreasing your default rate

Freedom to climb

There’s no limit to the amounts, so it’s the perfect solution for all situations

100% digital process

The customer specifies the account where they want the payment to be taken from and digitally signs the mandate authorising the debit

Frequently asked questions

Clear up any questions you have

The SEPA document, also known as a SEPA mandate or direct debit order, is an agreement between a debtor and a creditor. In other words, it’s the means by which a customer authorises the issuance of a payment, allowing their financial institution to collect the money directly from their bank account. Once this document has been signed, it’s mandatory for the creditor to keep it while it remains in force.

SEPA stands for Single Euro Payments Area. It’s an initiative that lets citizens, companies and other financial stakeholders make and receive payments in euros, under the same conditions, and with the same rights and obligations, regardless of their location within the countries comprising this zone.

Gestionar pagos recurrentes a través del mandato SEPA puede ser una opción muy conveniente para muchas empresas. Algunas razones por las que podría ser beneficioso son:

  • Automation: Implementing a SEPA mandate makes it easier to automate the collection of regular payments, such as monthly instalments. This represents significant savings in terms of time and effort, as there’s no need to obtain authorisations for every transaction.
  • Security: The use of the SEPA mandate ensures reliable, secure transactions. Banks and financial institutions abide by rigorous regulations to safeguard users’ financial data.
  • Accuracy: Collecting payments using a SEPA mandate reduces the possibility of human errors in the management of periodic collections. The information is kept consistent and processing is done automatically.
  • Versatility: It’s possible to schedule regular payments with different frequencies (monthly, quarterly, annual) that suit the demands of the business, or even schedule them without a certain frequency through our Payment Plan system. It’s also easy to change or override payments if required.
  • Customer satisfaction: Proposing recurring payments through a SEPA mandate can enhance the consumer experience. Customers appreciate the ease and consistency of automatic payments.

In short, if your business requires regular payments or subscriptions, consider using the SEPA mandate to simplify and streamline your checkout processes.

You can cancel a SEPA mandate from your customer at any time through a button provided for this purpose in your Wannme admin dashboard.

You can check the status of SEPA mandates at any time from your Wannme admin dashboard. If an error occurs in any of the payments, we’ll provide you with the tools to retry payment or request it using a different payment method.

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Your personal data, including your email address, are included in a file owned by WANNME Marketplace S.L. whose purpose is to maintain contact with you, who will have at all times the option to exercise their rights of access, rectification, cancellation or opposition at the address privacy@wannme.com or by sending a letter to: Avenida de Manoteras 38 – 28050 Madrid. Enclosing in any case reliable proof of your identity. See Privacy Policy

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  • Additional information: More information can be found in the Privacy Policy section of our website.