Payment facilities
Card payments
The potential of card payment
MOTO Payments
Charge your customers by phone or email by entering the card digits manually.
Internationalization
We eliminate borders and enable your business to grow globally.
Secure transactions
We comply with all current requirements and regulations such as PCI and PSD2 so that all operations are completely secure.
Virtual POS
Register a new terminal or integrate your existing POS terminal
IVR
With IVR payment, an automatic system will call your customer to pay by entering the digits of his card with the telephone keypad or by voice.
Can I accept card payments in my business thanks to Wannme?
Yes, thanks to Wannme you will be able to accept card payments from the moment we set up a virtual POS in your account. Through our platform you will be able to track and keep a complete and real time traceability of all the card payments you receive.
Does Wannme allow me to accept credit card payment?
Yes, you will be able to accept credit card payments in the same way as debit cards.
Is it possible to set up card payment in my business?
With Wannme it is possible to set up card payment in your business. In fact, from Wannme we always recommend it as it is the most used payment method in online payments.
To set up card payment in your Wannme account, all you need is a virtual POS. To do so, you can request it from your bank or register it with one of our providers through us.
How does QR payment work?
Payment with QR works exactly the same as payment by link, but instead of sharing the link with the customer, you share a QR image that redirects to the payment link.
Can I offer my customers to pay with QR thanks to Wannme?
Yes, you can offer your customers to pay through QR thanks to Wannme because, for each charge you create in Wannme we provide you with both the payment link and the QR code associated to that same link.
What is IVR?
Interactive Voice Response (IVR) is an automated telephone system that allows people through voice recordings and recognition of simple answers, such as “yes” or “no”. An IVR system works as follows:
- The system issues a recording that guides the user through the payment process.
- The IVR system directs the customer to the task they need to complete, e.g. “Please, to complete your payment say out loud or enter your card details on the keypad”.
- Once the flow is complete, the IVR system combines computing with telephone technologies to complete the action in question. Following the example, once the card details have been provided, the card would be debited.
- In summary, the IVR is an efficient tool to manage collections in an autonomous way.
What does IVR stand for?
IVR stands for “Interactive Voice Response”, which in Spanish translates as “Respuesta de Voz Interactiva”.
Can I offer IVR payments in my business through Wannme?
Yes, you can offer IVR payments in your business through Wannme. The moment the customer accesses the payment link and selects the IVR payment method he will automatically receive a call on his cell phone. Through a flow that you define in advance, the customer provides his card details to complete the payment.
Is it advisable for my business to use payment by phone?
Paying by phone facilitates your collection process because you offer your customers an additional payment method. Here are its advantages:
- Confidentiality and Protection: The IVR makes it possible to execute bank card transactions in an automated way through a phone call and secure, as it has PCI-DSS accreditation (level 1).
- Automation: By not requiring human attention, you can operate with IVR without the need for a call center. In addition, with Wannme you can schedule payment confirmation via SMS or email, which contributes to customer satisfaction and payment management efficiency.
- Reduced Risk of Fraud and Card Information Theft:
The IVR reduces the vulnerability of sensitive information, since your customers enter their card data (number, expiration date and CVV) in a protected way using the telephone keypad or by voice recognition.
In conclusion, the IVR represents an automated, adaptable, integrable and, above all, secure payment solution. To provide an efficient and reliable payment method, implementing IVR in your business is an excellent choice.
How can I set up and manage payments over the phone using Wannme's IVR solution in my business?
To configure the IVR option in your Wannme account, you must first define the telephone circuit that your customer will access.
Once defined, we will integrate with that circuit so that, as soon as your customer chooses the telephone payment option, he will be redirected directly to the call to complete the payment.
