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SEPA Direct Debit: Stable and secure collections

Periodic payments. Simple and frictionless

Control your collections. Collect directly from a customer’s account and set up an installment schedule, ideal for subscriptions or payment plans.

Advantages of SEPA Direct Debit

Build loyalty and strengthen your business

SEPA Debit gives you the solid foundation to maintain long-lasting and secure relationships with your customers.

Security for your expansion

Your business operates with the confidence that comes from a completely reliable system throughout the SEPA area.

Simplify to lead

Automatic, one-click setup to digitally authorize the charge, giving you the ability to focus on growth.

Automatic bad debt management

Automate retries and notifications, recovering your revenue and decreasing your default rate.

Freedom to climb

No limitation on amounts, giving you the flexibility you need to grow your business.

100% digital process

The customer indicates the account where he/she wants to direct debit the payment and digitally signs the mandate authorizing the debit.

FAQs

Resolve any queries you have

The SEPA document, also known as SEPA mandate or direct debit mandate, is an agreement between debtor and creditor. In other words, it is the means by which the customer authorizes the issuance of the payment and allows the collection to be carried out on his bank account by his financial institution. Once this document is signed, it is mandatory for the creditor to keep it for as long as it is in force.

SEPA stands for Single Euro Payments Area, which in Spanish translates as Zona Única de Pagos en Euros. It is an initiative that allows citizens, companies and other economic agents to make and receive payments in euros, under the same conditions, rights and obligations, regardless of their location within the countries that make up this area.

Manage recurring payments through the SEPA mandate can be a very convenient option for many companies. Some reasons why it could be beneficial are:

  • Automation: Implementing the SEPA mandate facilitates the automation of the collection of regular payments, such as monthly installments. This represents significant savings in time and effort, eliminating the need to obtain authorizations for each transaction.
  • Security: The use of the SEPA mandate ensures reliable and protected transactions. Banks and financial institutions observe strict regulations to safeguard users’ financial data.
  • Accuracy: The adoption of the SEPA mandate reduces the possibility of manual failures in the management of recurring collections. Information is retained in a uniform way and processing is carried out automatically.
  • Versatility: It is possible to schedule periodic collections with different periodicities (monthly, quarterly, yearly) to suit the business requirements, or even set them without a specific frequency through our Payment Plan system. Likewise, it is easy to modify or cancel collections if required.
  • Customer satisfaction: Proposing recurring collections via the SEPA mandate can optimize the consumer experience. Customers value the ease and consistency of automatic payments.

In summary, if your business requires regular collections or subscriptions, consider using the SEPA mandate to simplify and optimize your payment processes.

You can cancel a SEPA mandate from your customer at any time through a button provided in your Wannme administration panel.

From your Wannme administration panel you can check the status of your SEPA mandates at any time. If an error occurs in any of the payments, we provide you with tools to retry the payment or request it through a different payment method.

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Your personal data, including your email address, are included in a file owned by WANNME Marketplace S.L. whose purpose is to maintain contact with you, who will have at all times the option to exercise their rights of access, rectification, cancellation or opposition at the address privacy@wannme.com or by sending a letter to: Avenida de Manoteras 38 – 28050 Madrid. Enclosing in any case reliable proof of your identity. See Privacy Policy

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  • Additional information: More information can be found in the Privacy Policy section of our website.